Unless faulty, items can only be returned if they are unused and in a re-saleable condition with all tamper-resistant seals and packaging intact, and must be returned within 14 days of delivery. This does not affect your statutory rights.
If you wish to return an item for a refund/replacement, please contact us to request this by emailing firstname.lastname@example.org or calling +44(0)1225 785510.
What if I have an allergic reaction to a product?
Very occasionally people have reactions to certain products they haven't used before. Please read the leaflet/information included with the product to see if it is likely to cause you a problem.
In all cases we recommend you visit your doctor in the first instance. If you have a reaction to any of our products, please contact us as soon as possible with full details.
For further information or for further assistance please contact us and we will respond as soon as we can.